Privacy policy
Last updated: October 31, 2026
Maple Crest Consulting Inc. (“Maple Crest”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through maplecrestinc.ca, how we use it, and the choices you have. We follow the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
We only collect personal information you choose to give us, or that is needed to run the website:
- Contact form: your name, company, email address, the topic you select, and your message.
- Emails you send us: your email address and anything you include in your message.
- Technical information: like most websites, our hosting provider automatically records basic information such as your IP address, browser type and the pages you visit, for security and to keep the site running.
We do not use advertising trackers, and we do not sell, rent or trade your personal information.
How we use your information
- To reply to your enquiry and arrange a consultation.
- To provide our services if you become a client.
- To keep our website secure and working properly.
- To meet our legal and accounting obligations.
We will not add you to a mailing list or send you marketing emails without your consent.
Service providers
We use a small number of trusted providers to operate this website:
- Namecheap hosts our website.
- Formspree processes contact form submissions and forwards them to our email.
- Google Fonts supplies the typefaces on this site, which means your browser connects to Google’s servers when a page loads.
Some of these providers may store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law. We choose providers that protect information to a standard comparable to our own.
How long we keep information
We keep enquiries only as long as we need them to respond and follow up, or longer if you become a client and the information forms part of our business records. When we no longer need information, we delete it securely.
How we protect information
We use reasonable safeguards to protect your information, including encrypted connections (HTTPS) on our website and access controls on our accounts. No method of transmission or storage is completely secure, but we take care to protect what you share with us.
Your choices and rights
You can ask us to:
- Tell you what personal information we hold about you.
- Correct information that is inaccurate.
- Delete your information, where we are not required to keep it.
- Withdraw your consent to us using your information, subject to legal or contractual limits.
To make a request, email us using the details below. We will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.
Changes to this policy
We may update this policy as our business grows. When we do, we will change the date at the top of this page.
Contact us
Questions about this policy or your information can be sent to:
Maple Crest Consulting Inc.60 Morecambe Gate
Scarborough, ON M1W 0A9
info@maplecrestinc.ca